- Shipping & Returns
Shipping & Returns
Shipping & DeliveryOnce your payment has been confirmed, we will ship your order within 24 - 48 hours. Delivery should be around 3-5 working days. If you want to insure the package please call me on 0407 857 483 or email me at firstname.lastname@example.org to arrange the amount of insurance and extra payment . All items are shipped with Australia Post, unless otherwise requested.
Returns & ReplacementsIf you receive your package and your purchase has been damaged, advise Adrenalin Flies within 7 days.
If your purchased item breaks due to faulty manufacture again contact Adrenalin Flies within the products original warranty period.
All goods sold by Adrenalin Flies come with a warranty to be free from any defects or faults. This warranty is not transferable.
Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.
Warranty only covers the item(s) sold by Adrenalin Flies.
A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by Adrenalin Flies to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer's credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. Adrenalin Flies also reserves the right to charge the labour cost for examining these goods where no fault was found.
All warranties are voided if returned product is found in any way to be mishandled, mis-installed, modified, tampered, abused, or physically damaged.
Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.
Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Adrenalin Flies.
Adrenalin Flies is not responsible for any parcel missing in transit, on its return back to Adrenalin Flies.